Privacy Policy

Who we are

Mister Hibachi (misterhibachi.com) is a private hibachi catering website. Calls, texts, chat and online bookings made through this site are handled by US Hibachi, a hibachi catering brand operated by ShuiLink LLC. In this policy, "we" and "us" mean Mister Hibachi and US Hibachi together.

What we collect

• Contact details you give us: name, phone number and email address.
• Event details: date, time, address, guest count, menu choices, allergies and special requests.
• Messages you send us by text, phone, chat or email, including call recordings and chat transcripts.
• Payment records, such as whether a deposit was received. We do not store card numbers.
• Basic usage data: pages visited, device and browser type, and how you reached the site.

How we use it

• To quote, confirm and deliver your event.
• To send booking confirmations, deposit instructions, reminders and replies to your questions.
• To keep records required for tax and accounting.
• To improve the site and measure which channels bring customers to us.

Text messages

If you give us your mobile number and agree to receive texts, we send messages about your booking: confirmation, deposit instructions, event reminders and replies to questions you send us. Message frequency varies and is usually up to four messages per booking. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of purchase.

We do not sell, rent or share your mobile number or your text-messaging consent with third parties or affiliates for their marketing. Mobile numbers are shared only with the service providers that deliver our messages.

Who we share information with

We share only what is needed with the chef assigned to your event and with service providers that run our phone, messaging, email, booking, payment and analytics systems. They may use the information only to provide those services to us. We may disclose information when the law requires it.

How long we keep it

We keep booking and payment records for as long as needed for accounting and legal purposes. You can ask us to delete your contact details, and we will do so unless we are required to keep them.

Your choices

• Reply STOP to any text to stop receiving texts.
• Ask for a copy of your information, or for corrections or deletion, by emailing hibachi@shuilink.com.
• You can block cookies in your browser; the booking form still works.

Children

This site is for adults arranging events. We do not knowingly collect information from children under 13.

Changes

We may update this policy. The effective date above shows when it last changed.

Contact

Email hibachi@shuilink.com or call or text (888) 695-7955.